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Know Before You Book

Arista of Rotorua Policies

Review our hotel policies, check-in details, cancellation, and important guest guidelines.

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Guests 1 room, 1 adults, 0 children
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Important Information

Motel Rotorua Policies

To help make your stay at Arista of Rotorua in Rotorua as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.

  1. Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  2. Internet

    WiFi is available in the hotel rooms and is free of charge.

  3. Parking

    Free private parking is possible on site (reservation is not needed).

  4. Pets

    Pets are not allowed.

  5. Children and extra bed policy

    Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 1 year old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  6. Important Information

    If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation. Please note that reception hours are 8:00-20:00. Please do not call the property outside of these hours. Please note that there is an NZ 50.00 charge if you arrive outside the normal reception opening hours without informing Arista of Rotorua prior to arrival. Please note that Arista of Rotorua charges NZ 20.00 per hour after 10:00 PM for a late check-in unless arranged in advance. Please note that all accommodations includes 1 free parking space. Please note that there is a 4% charge when you pay with a American Express credit card. Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card.